Refund/Return policy
1. RETURN PERIOD
Customers may return eligible products within 14 days of receiving their order.
2. RETURN ELIGIBILITY
Returned items must:
· Be unworn
· Be unused
· Be unwashed
· Have all original tags attached
· Be returned in their original condition and packaging
3. NON-RETURNABLE ITEMS
The following items cannot be returned:
· Personalized or custom-made products
· Products that have been used, damaged, or altered by the customer
· Hygiene-sensitive products where applicable
4. HOW TO RETURN AN ITEM
To initiate a return, contact us at:
shapeyourbody.nl@gmail.com
Return Address:
Shapeyourbody.nl Landleeuw 40 2131 HV Hoofddorp The Netherlands
5. RETURN SHIPPING COSTS
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
6. REFUNDS
Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 14 days using the original payment method.
7. DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide clear photographs of the issue.